What kinds of information do we collect?
Information you provide
We collect the following information you provide us with directly:
- Your name and e-mail address when you register for a Regenasys mailing list
- Communications between you and Regenasys
Log file information
We collect information that your browser sends whenever you visit our Website. This log file information may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Analytics services (non-personally identifiable information only)
We use third-party analytics tools to help us measure traffic and usage trends for the Website. These tools collect information sent by your device or our Website, including the web pages you visit, add-ons, and other information that assists us in improving the Website. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behaviour information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
How do we use this information?
We use all of the information we have to help us provide and support our Website. Here is how:
- remember information so you will not have to re-enter it during your visit or the next time you visit the Website
- provide, improve, test, and monitor the effectiveness of our Website
- monitor metrics such as total number of visitors, traffic, and demographic patterns
- diagnose or fix technology problems
- develop and test new products and features
If you subscribe to our newsletter, we may use your information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
How is this information shared?
We will not rent or sell your information to third parties outside Regenasys.
Change of control
Legal requests and preventing harm
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Safety and security
Regenasys has taken appropriate technical and organisational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Website secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Regenasys cannot ensure the security of any information you transmit to Regenasys or guarantee that information on the Website may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Regenasys, at all times. We are not responsible for the functionality, privacy, or security measures of any other organisation.
In accordance with the law, Regenasys does not retain data any longer than is required for attaining the purposes for which they were collected.
Inspection and correction
If you wish to know which of your data Regenasys has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact Regenasys.
Third-party applications, websites and services
Our Website does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
How to contact us
Last updated: 8 September 2022